Refund policy

Return & Refund Policy

We want every collector to feel confident when purchasing from us. If for any reason you are not satisfied with your order, we offer a 30-day return window.

Return Window

You may request a return within 30 days of delivery.

Items must be returned in the same condition as received, with no additional damage, alterations, or cleaning attempts.

Condition of Antiques

Please note that antique and vintage items naturally show signs of age and history. These characteristics are part of their authenticity and are not considered defects.

We provide honest descriptions and photos so buyers understand the condition before purchase.

Return Process

To initiate a return, contact us with your order number before sending any item back.

Returns sent without prior approval may not be accepted.

Return Shipping

Buyers are responsible for safe return shipping and packaging.

We strongly recommend insured and tracked delivery for all returns.

Refunds

Once the item is received and inspected, a refund will be issued to the original payment method within 5 business days.

Original shipping costs are non-refundable unless the item arrives damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or not as described, contact us within 48 hours of delivery. We will resolve the issue immediately.

Non-Returnable Items

Custom orders, altered items, or pieces damaged after delivery cannot be returned.

Questions

If you have any concerns before purchasing, we are happy to provide additional photos, measurements, or details.